SHIPPING & RETURNS
Everything you need to know about your order.
UK DELIVERY
3–5 Working Days
Estimated delivery time within the UK.
INTERNATIONAL DELIVERY
10–15 Working Days
Estimated delivery time for international orders.
DAMAGED OR FAULTY ITEMS
Every SESBCAPÉ order is carefully inspected before dispatch. In the unlikely event that your item arrives damaged or faulty, please contact our team with your order number and clear photographic evidence.
We will review the issue and assist you with the appropriate resolution in line with your consumer rights.
LOST OR MISSING PARCELS
If your order has not arrived within the expected delivery timeframe, please check your tracking information for updates.
If you require further assistance, contact our team with your order number. We will investigate the issue with the delivery provider and help you find a resolution.
RETURNS & EXCHANGES
We want you to be happy with your SESBCAPÉ purchase.
For most online purchases delivered in the UK, you have 14 days after receiving your order to notify us that you wish to cancel, followed by a further 14 days to return the items. Certain exceptions may apply.
If you have purchased an incorrect size, please contact our team to request a size exchange. Exchanges are subject to stock availability.
Please review our sizing information before completing your purchase. Your statutory consumer rights remain unaffected.
NEED ASSISTANCE?
Have a question about your order, shipping or returns? Our team is here to help.
CONTACT US ↗